A digital revitalisation for Walgreens Boots Alliance
Discover how digitalisation helps WBA tackle their main business challenges.
Your digital transformation journey has no final destination
Description: Our second Leading lights boardroom featured insights from digital customer services expert Pramod Madala, Global Head of Enterprise Technology at Diebold Nixdorf. As part of our Leading lights boardroom programme, we invited Pramod Madala to share his recent experiences in improving customer relations at leading banking and retail...Read More
Why the business, not IT, must drive digital transformation
Description: Our first Leading lights boardroom featured insight and guidance from Norbert Pinske, the driving force behind Nestlé’s digital transformation. Our new international knowledge programme, Leading lights boardroom, brings together digital leaders and executives with digital responsibilities to share learning and exchange views. In our first session, Norbert Pinske joined...Read More
IoT – The barriers to scaling
In the manufacturing sector a complex world of interconnected devices is creating new opportunities. But as Information Technology (IT) and Operational IT (OT) converge, several obstacles become apparent. One of the main challenges when ‘moving to the edge’ is setting up an infrastructure that supports the implementation of IoT solutions....Read More
CISOs under the spotlight
Cybersecurity has risen to top of the business agenda and is now a mainstream business issue. But while 76% rate their organisation as good or excellent at protecting against cyber threats, the reality is that organisations and employees still neglect the basics and breaches continue to occur frequently. Our recent...Read More
Cloudy with a good chance of AI
The pandemic has catapulted us all into a more digital way of life. It’s important to understand how far consumer behaviour and expectations have changed in this short and turbulent period. We explore how your agents are affected by handling more complex and impassioned conversations with people under pressure. We’ll...Read More
Crafting an effective response to the board on cybersecurity
Interest in cybersecurity and technology risk management at the board level is at an all-time high. Gartner estimate that this year, “100% of large enterprises will be asked to report to their board of directors on cybersecurity and technology risk at least annually.” Gartner further says, “But in a recent...Read More
Conquering the connected travel conundrum
Travel in Coronavirus times The Coronavirus pandemic has had a massive impact on business across the globe, but the travel industry has been particularly affected. Irrespective of industry, companies throughout the world, have had to accelerate their digital transformation plans and embrace online communication and collaboration like never before. The...Read More
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