Whitepaper – 5 trends in customer experience for 2020

This report features research based on a survey of 6,000 online consumers across twelve countries around the world, looking at how consumers want to contact businesses throughout their customer journey. It debunks some long-held beliefs and highlights the must-have channels for 2020 and beyond: Is it the end of the...
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Case study – Helping Ixom on its digital transformation journey

Ixom wanted a more flexible solution than its old traditional network solution. One that could give its users what they needed, while lowering costs.     Overview Ixom wanted a more flexible solution than its old traditional network solution. One that could give its users what they needed, while lowering...
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AI: the perfect partner for the future of cyber defence

Building a safe future for business’ critical data requires a collaborative effort between machine learning capabilities and traditional human decision-making. In a climate where IoT and cloud computing are pushing global enterprises’ data flows into vaster and faster environments than we’ve ever seen before, security teams need to find ways...
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